Wednesday, August 10, 2022

ES Technology Update August 2022

 Esteemed Colleagues,

It was great to see you in my session this morning. I am looking forward to a great year collaborating with you in your classroom and the makerspace. A big thank you to the tech team members who had a very busy summer preparing for the opening of school.

Here are a few reminders from the tech department this year:

  • Help Desk is now the tool for requesting tech support (not the technology email).

  • Student devices will remain on campus.

  • Parents will be completing an acceptable use agreement in PowerSchool acknowledging that they are responsible for damage and loss of school devices (and we will be charging for damage).

  • The Acceptable Use Policy is now called the Responsible Use Agreement (but we will continue to use both titles).

  • We now have class sets of Ozobots, Spheros, & Botleys. Let's code!

  • Click on the new icons on your desktop if you haven't tried them already.

  • Introduce yourself to Yus when you see him.

  • More about the makerspace soon.

Below are some important links that I think you will find useful:

Bonus links:

I am looking forward to a stellar year collaborating with you. Below are the results of the survey from my session:


If you didn't have a chance to vote, here is the link to vote now. Please do not vote more than once.

In solidarity,


Wednesday, April 13, 2022

Leavers - Packing Your Digital Suitcase

It's that time of year again. As much as we hate to say goodbye to our colleagues, we know this is part of international teaching. In order to help them in their transition, the tech team will support with moving digital files to other accounts. Follow the instructions below to "pack your digital suitcase."

Thursday, September 23, 2021

Printing Problem - Backend Failed

Now that you are back on campus you might get the "Backend failed" message when trying to print. There is a simple solution to this on your new MacBook that you can do in a few seconds. 

1. Click the ISKL logo at the top of your screen and select Install Software...

2 Click on Scripts and then to the right of Backend Failed click Uninstall.

3. When the button changes to Install, click it. Wait until the install finishes and try printing again.

Sunday, September 12, 2021


How to use your iPad as a second monitor for your laptop

Instructions from Apple

What you need:

  • A laptop

  • An iPad (Is your iPad compatible?)

  • An Apple ID

  • You must be signed into your Apple ID on both your laptop and iPad


  1. Sign into your Apple ID on your laptop and iPad

  2. Make sure both devices are turned on.

  3. On your laptop, open System Preferences

  4. Click Sidecar

  5. Under Connect to click Select Device

  6. Find the name of your iPad and click on it. 

  7. Now you can then drag windows over to the iPad screen.

For more options about setting up your screens go to Displays in System Preferences to arrange the screens to your liking.

Wednesday, September 8, 2021

New Kiosk for MacBooks

Your ISKL Teach Team has made it very easy for you to update software and download apps on your new MacBook Pro. At the top of your screen you will see an ISKL logo like the one below. If you click on it and then click Install Software you will see what you can install from the kiosk.

You are able to install software updates, like Zoom or an updated macOS without using the App Store or having an Apple ID. You also have the ability to uninstall some software and run scripts like "Backend Falied." When on campus the Backend Failed script will fix your printing problem when you receive the Backend Failed message.  

Please note that if you update MacOS from the kiosk it takes some time and runs in the background. Your laptop will restart when the update is done. It is recommended to do MacOS updates when you are finished using your computer for the day.