Printing Problem - Backend Failed

Now that you are back on campus you might get the "Backend failed" message when trying to print. There is a simple solution to this on your new MacBook that you can do in a few seconds. 

1. Click the ISKL logo at the top of your screen and select Install Software...

2 Click on Scripts and then to the right of Backend Failed click Uninstall.

3. When the button changes to Install, click it. Wait until the install finishes and try printing again.

Sidecar

How to use your iPad as a second monitor for your laptop

Instructions from Apple

What you need:

• A laptop

• An iPad (Is your iPad compatible?)

• An Apple ID

• You must be signed into your Apple ID on both your laptop and iPad

Steps

1. Sign into your Apple ID on your laptop and iPad

2. Make sure both devices are turned on.

3. On your laptop, open System Preferences

4. Click Sidecar
   
   
   

5. Under Connect to click Select Device

   

6. Find the name of your iPad and click on it. 

7. Now you can then drag windows over to the iPad screen.

For more options about setting up your screens go to Displays in System Preferences to arrange the screens to your liking.

New Kiosk for MacBooks

Your ISKL Teach Team has made it very easy for you to update software and download apps on your new MacBook Pro. At the top of your screen you will see an ISKL logo like the one below. If you click on it and then click Install Software you will see what you can install from the kiosk.

You are able to install software updates, like Zoom or an updated macOS without using the App Store or having an Apple ID. You also have the ability to uninstall some software and run scripts like "Backend Falied." When on campus the Backend Failed script will fix your printing problem when you receive the Backend Failed message.  

Please note that if you update MacOS from the kiosk it takes some time and runs in the background. Your laptop will restart when the update is done. It is recommended to do MacOS updates when you are finished using your computer for the day.